FAQ:
1. Q: What is your pvc vinyl floor warranty?
If you use for residential, we recommend 0.3 mm wear layer and the guaranty is 25 years.
If you use for commercial, we recommend 0.5 mm wear layer and the guaranty is 15 years.
2. Q: What’s your MOQ? How many color I can choose?
The MOQ is one 20’ container with 4-6 colors from the E- catalog.
If you quantity is less than one container, you can also choose 300sqm per color from our stock color or 1000sqm from the E-catalog.
3. Q: Can you provide the floor accessories?
A: Yes. we also provide matching profiles such as skirting, EVA sheet or cork etc. We promise to offer you the one-stop services.
4. Q: Are samples available?
A: Of course. Free sample is available. You can choose the samples directly from our stock, or we can do the sample according to your
required color design.
5. Q: Delivery Time?
A: Our average production time is around 25-30 days, depends on customer's quantity and items.
6. Q: Can you offer packing designs as per customers’ requests?
A: Of course. We can printed the package boxes as you required. If you need, we can send the popular designs for your reference.
7. Q: Can you OEM or ODM?
A: Yes, the products can be made according to your request.
8.Q: Payment Terms?
A: TT/LC,30%TT deposit before the production, the balance should be paid before the loading of container.
9.Q: Do you have Certificates?
A: Yes,ISO9001,14001and CE,FLOOR SCORE.....